Turn your e-commerce into a machine that continuously generates new customers and boosts your up- and cross-selling.
Create Brand Awareness by promoting your products, services, corporate philosophy and style. Make sure they are appreciated by both industry players and end consumers.
Generate traffic, conversions and sales. Find new ways to engage your website visitors and turn them into returning customers.
Generate empathy and trust from the first point of contact. Align your service processes to your customers’ expectations.
Automations to convert generated leads into new customers. Automations to measure their satisfaction. Automations on abandoned and completed shopping carts.
Track all your visitors’ and customers’ interactions. Leverage data to improve the website and increase revenue.
“Very focused and interested in our company. Excellent needs analysis and optimal customization, consistent with our requirements. Well-organized advice, with user-friendly summary reports. A reactive customer service, with quick response and turnaround times.”
“We drew on our roots to embark on a process of profound corporate innovation. Cloudnova has helped us discover the potential of inbound marketing, and continues to accompany us with a winning strategy and technology mix.”
We partner your Marketing team and implement a strategy to be developed together throughout the year, to attract more visitors, generate more leads, close more deals and retain acquired customers.
We re-design your website after careful analysis of the UX (User experience) based on modern, secure technology and constantly optimizing your web pages for search engines and boosting the shopping experience.
We activate new technologies and new activities to optimize the performance of your e-commerce. Methods include developing chatbots, recovering abandoned shopping carts, gathering feedback on customer satisfaction and managing service tickets.
We develop and digitalize processes, activities and staff skills so as to better support your customers’ purchase (and post-purchase) experience.
We analyze and optimize marketing, sales and customer service processes. We implement CRM in your organization. We enable the sales department to work more effectively and efficiently, also through the Inbound Sales methodology.
We increase the effectiveness of your digital channels to generate new contacts (B2C and B2B) interested in your products and services through Content Marketing, SEO, Social Media Marketing and Online Advertising.
We automate part of your marketing, sales and customer service processes by implementing Marketing Automation technologies and strategies to reawaken existing contacts and keep them active.
We build content marketing campaigns following the Topic Clusters methodology, by creating blog posts, pillar pages, downloadable materials to be promoted through social posts, newsletters, online advertising, etc.
We implement strategies, processes, content and technologies to attract and interact with customers in multiple channels: chat, FB Messenger, social media, etc.