We have chosen Zoho solutions for the quality of service, flexibility of customization, ease of use and highly competitive price.
With Zoho you can manage and automate many areas of your company: sales, marketing, after-sales and customer care. And always putting the customer and his needs first.
As a Zoho partner for Italy we can offer you all the advice you need so as to get the most out of this platform.
Zoho One is a single-subscription suite of over 40 integrated business applications designed to manage your entire organization. Simply activate an app to improve a process and allow different teams to collaborate with a view to satisfying customers and working more efficiently.
With Zoho One you can manage Sales, Marketing, Customer Service...
Manage leads and turn them into customers with CRM. Close deals by optimizing tasks and automatisms.
Email marketing, social media, surveys, landing pages and calls-to-action. Choose the Zoho tools to boost your marketing.
Manage in the best way possible both your customers' requests and the internal resources that handle them. Benefit from positive word of mouth.
With Zoho One, the company adopts a fully-fledged business operating system. It is not just about using new software, but rather about rethinking processes and the way we work.
Rely on the CLOUDNOVA METHOD: our methodology, developed over the years through projects carried out in dozens of companies, ensures effective implementation of CRM and of the Zoho One apps of interest. From initial analysis, to consultation aimed at improving processes, through to configuration of solutions and training, we follow you every step of the way, with a view to fostering a new business “culture”.
Here's what customers who have implemented Zoho One with us say about it.
“Very focused and interested in our company. Excellent needs analysis and optimal customization, consistent with our requirements. Well-organized advice, with user-friendly summary reports. A reactive customer service, with quick response and turnaround times.”
CEO
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“Our wealth of experience and the use of advanced technological tools have proved to be a winning mix. In one go, we have been able to improve our work method and to watch our customers’ satisfaction grow.”
Marketing Manager
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“Customer satisfaction is at the heart of our customer service. Cloudnova has enabled us to optimize our internal processes and provide an efficient service seamlessly integrated with our operating platforms.”
CEO
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“We drew on our roots to embark on a process of profound corporate innovation. Cloudnova has helped us discover the potential of inbound marketing, and continues to accompany us with a winning strategy and technology mix.”
Marketing Manager
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“Cloudnova did not merely provide us with a new CRM system, but worked together with our employees to optimize our processes and enable us to operate more efficiently and effectively.”
Marketing Manager
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“A team of experts that supports and helps your company to grow and direct your business. Cloudnova started working with Bonfiglioli Engineering when our digital transformation began, with great support and experience. Our digital "journey" is always evolving and Cloudnova continues to help us in our growth.”
“Super recommended. Professional and punctual in the service offered! Thanks to Cloudnova and its super team. "
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“After an experience with a CRM implemented for many years but without such professional advice as the one that the Cloudnova team offers, we finally made it. The CRM now, thanks to the support of Cloudnova, works and has changed the processes with which we manage - successfully - the relationship with our customers. "
Read the case studyWe are here to make sure your investment is a success. Having an experienced partner to accompany you on your long-term journey is very helpful, but maybe it's not what you're looking for. And that's ok with us. We know that some companies only need a little help to get off on the right foot. That's why we've developed a range of flexible services, which can also be combined together to build the right solution for you.
We can help you!
We will analyze the sales, marketing and after-sales processes in place today within the company. Together, we will define the goals to be achieved and the best tools to do so. We will choose the people to be involved in the project.
After the initial analysis, we will work as a team to design the solution best suited to you. We will define new processes and create all the documentation needed for successful implementation, tailored especially to your needs.
Once our proposal has been validated, we will configure, customize and synchronize all the tools of the Zoho One suite. We will also import all your data.
Through a series of training and assessment sessions, we will decide together how to make the most of your Zoho One platform. These meetings will be interactive and supplemented by videos and digital handbooks.
One you are fully trained, we will remain in touch for all the assistance you may require, to guide the adoption of the system, but also for possible integrations and regular audits.
We can integrate Zoho CRM with ERP, product configurators, web platforms, IoT platforms, etc. We take care of the analysis of the flows to the implementation of the integrations between the software.