Adopting an Inbound approach helps your business grow.
It's a way of attracting, engaging with, and satisfying customers. HubSpot is a platform designed to implement this Inbound approach within your business.
As one of the most experienced HubSpot partners in Europe, we can offer you on-boarding, training and ongoing support services so that you can fully exploit this platform and its methodology.
In an ideal world, the people in your company who liaise with customers would work together seamlessly and efficiently, supporting customers throughout their shopping journey. In actual fact, bottlenecks often generate obstacles and friction.
Look at the chart below, where do you see an opportunity for improvement??
Generate qualified leads. Generate content, convert visitors into leads, and take care of them until they are qualified and ready to make a purchase.
Turn leads into customers. Build a relationship with prospects, show the value of your offering, and close deals.
Convert customers into promoters. Solve customer problems to ensure the kind of success that generates positive word of mouth.
The Customer Journey is a cycle. That's why we have switched from the funnel – where marketing, sales, and customer service operate in 3 separate silos – to a new way of thinking about the customer's shopping journey. This new model is known as the Flywheel. Every step of the Customer Journey is interconnected and enriched with new information.
The Customer Journey is a cycle. That's why we have switched from the funnel – where marketing, sales, and customer service operate in 3 separate silos – to a new way of thinking about the customer's shopping journey. This new model is known as the Flywheel. Every step of the Customer Journey is interconnected and enriched with new information.
Use a single platform for everything you need to be found, generate new leads and educate them to be more ready to face a business contact.
Tools that save your sales representatives a lot of time, giving them more information about potential customers, automating repetitive tasks, helping them close more deals.
Customer service tools that help you stay in touch with your customers, exceed their expectations and turn them into promoters that help grow your business.
A suite of tools that helps your organization grow better, keeping Marketing, Sales and Customer Service aligned by integrating their tools, data and processes.
Build a site integrated with everything else - super flexible for marketers, secure and stable, powerful for your sales representatives to use for sales support. Generate a site that gives your customer an optimized experience.
Operating software that syncs your apps, cleans customer data, and automates processes so all your systems and teams work better together.
Here's what customers who have implemented HubSpot with us are saying about it.
“Very focused and interested in our company. Excellent needs analysis and optimal customization, consistent with our requirements. Well-organized advice, with user-friendly summary reports. A reactive customer service, with quick response and turnaround times.”
CEO
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“Our wealth of experience and the use of advanced technological tools have proved to be a winning mix. In one go, we have been able to improve our work method and to watch our customers’ satisfaction grow.”
Marketing Manager
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“Customer satisfaction is at the heart of our customer service. Cloudnova has enabled us to optimize our internal processes and provide an efficient service seamlessly integrated with our operating platforms.”
CEO
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“We drew on our roots to embark on a process of profound corporate innovation. Cloudnova has helped us discover the potential of inbound marketing, and continues to accompany us with a winning strategy and technology mix.”
Marketing Manager
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“Cloudnova did not merely provide us with a new CRM system, but worked together with our employees to optimize our processes and enable us to operate more efficiently and effectively.”
Marketing Manager
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“A team of experts that supports and helps your company to grow and direct your business. Cloudnova started working with Bonfiglioli Engineering when our digital transformation began, with great support and experience. Our digital "journey" is always evolving and Cloudnova continues to help us in our growth.”
“Super recommended. Professional and punctual in the service offered! Thanks to Cloudnova and its super team. "
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“After an experience with a CRM implemented for many years but without such professional advice as the one that the Cloudnova team offers, we finally made it. The CRM now, thanks to the support of Cloudnova, works and has changed the processes with which we manage - successfully - the relationship with our customers. "
Read the case studyIt is important to get the most out of your investment. We care about your interests. Having an experienced partner to accompany you on your long-term journey is very helpful, but maybe it's not what you're looking for.
And that's ok with us. We know that some companies only need a little help to get off on the right foot. That's why we've developed a range of flexible services, ranging from three months of consulting and training to six months of support and on-boarding, as well as faster projects to simply set up your HubSpot portal. We can help you!
Have one of the best HubSpot partners in Europe accompany you on your long-term growth journey (the only Platinum Partner in Italy with “Advanced HubSpot implementation” certification). Scale your Marketing, Sales and Customer Service departments with the Inbound methodology.
A 3- or 6-month journey to configure the platform and set your team up so as to be independent in the use the tool and in implementing the Inbound methodology. An accelerated pathway inclusive of: set-up, training, support, coaching and weekly workshops.
A series of training and assessment sessions concerning use of the platform, to share recommendations, best practices, and mistakes to avoid. Useful for those who need a few tips to improve their use of an existing HubSpot platform.
If you are using HubSpot but are stuck and experiencing problems, you can turn to our team for help. We provide technical support and troubleshooting services, also through our fast-track channel with the HubSpot support team.
Rely on our experienced and certified HubSpot CMS consultants and technicians to build or redesign your website. Develop a website that allows you to activate the Inbound methodology.
We can integrate HubSpot with ERP, product configurators, web platforms, IoT platforms, etc. We take care of the analysis of the flows to the implementation of the integrations between the software.