Monitor your sales process and provide modern, effective tools to your sales team. Develop a CRM culture, implementing the necessary tools and giving your sales department the resources to close multiple deals. Such resources may include content, technologies, know-how and information that will help you sell products and services to your customers more easily.
CRM, Sales Enablement, and Inbound Sales
Modern salespeople doesn't sell. They help.
The world is changing faster than ever before. New content is produced daily, information is easily accessible, and sellers are no longer the only holders of information.
Adopt strategies, processes and tools that will enable your sales reps to align their way of selling to the way customers are buying, today and in the future. We can help you.
ANALYSIS AND OPTIMIZATION
Marketing Processes
Sales Processes
Customer Service Processes
Current Tools
Documents and Info
People Involved
A CUSTOM CRM
Customization
Automations
Reports and Dashboards
Data Imports
TECHNOLOGY
HubSpot
Zoho One
INTEGRATIONS
ERP System
Website
IoT platforms
TRAINING
On-Line Training
On-Site Training
In 3 Languages
Admin Training
SUPPORT AND AUDITS
Support Tickets
Telephone and Email
Knowledge Base
Regular Audits
“Very focused and interested in our company. Excellent needs analysis and optimal customization, consistent with our requirements. Well-organized advice, with user-friendly summary reports. A reactive customer service, with quick response and turnaround times.”
“Our wealth of experience and the use of advanced technological tools have proved to be a winning mix. In one go, we have been able to improve our work method and to watch our customers’ satisfaction grow.”
“Customer satisfaction is at the heart of our customer service. Cloudnova has enabled us to optimize our internal processes and provide an efficient service seamlessly integrated with our operating platforms.”
“We drew on our roots to embark on a process of profound corporate innovation. Cloudnova has helped us discover the potential of inbound marketing, and continues to accompany us with a winning strategy and technology mix.”
“Cloudnova did not merely provide us with a new CRM system, but worked together with our employees to optimize our processes and enable us to operate more efficiently and effectively.”
“A team of experts that supports and helps your company to grow and direct your business. Cloudnova started working with Bonfiglioli Engineering when our digital transformation began, with great support and experience. Our digital "journey" is always evolving and Cloudnova continues to help us in our growth.”
“After an experience with a CRM implemented for many years but without such professional advice as the one that the Cloudnova team offers, we finally made it. The CRM now, thanks to the support of Cloudnova, works and has changed the processes with which we manage - successfully - the relationship with our customers. "
Especially recommended for companies that have many sellers and marketing resources who, however, are misaligned or operate in an industry that has been revolutionized. We aim to become an extension of your team so as to help the sales and marketing staff to work well together. To do this, we first need to identify your market targets and their shopping expectations, and then develop an Inbound Sales strategy, streamline processes and implement CRM.
Recommended for companies with inconsistent sales performance. When the sales staff is not up-to-date, hostile to new ideas, or critical of new leads arriving, we listen with a view to identifying critical issues and opportunities. We put ourselves in your customers’ shoes and become a trusted partner for your team, helping them to understand and adopt the Inbound Sales methodology.
Designed for companies that do not have a structured sales and marketing process or have not adopted modern tools. Whether the aim is to build and improve processes or to learn how to use an effective CRM tool, we can build a solution tailored to your needs. We are passionate about CRM and lead management.